What's New at GREENstick

    Follow the latest GREENstick product updates, platform improvements, AI Workforce enhancements, integrations, fixes, and customer experience upgrades. Each update explains what changed, why it matters, and how it can help your business.

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    Showing 66 updates

    Improved

    After-hours dispatch and smarter customer follow-up

    New GREENstick updates help businesses connect urgent callers with their on-call team, request reviews after payment, manage team access, and get clearer reports.

    AI Voice Receptionist
    Reputation Management
    +5 more
    Fixed

    Clearer Local SEO Reports Without Inactive Bing Metrics

    Local SEO and Executive Report no longer show misleading zero-value Bing performance data. Your Bing listings continue to sync normally.

    Local SEO
    Reporting & Analytics
    New

    One Web Chat Widget for Every Business Location

    Visitors can choose their location in a single website chat widget and connect with that location’s AI Chat Receptionist and inbox.

    Customer Communication
    AI Chat Receptionist
    Improved

    Smoother Lists, Form Submissions, and Campaign Scheduling

    Edit lists directly, see how form submissions update CRM records, and schedule campaigns with clearer dates and timezone defaults.

    CRM
    Forms
    +1 more
    Improved

    Use Custom Objects in Forms, Campaigns, and Bulk Workflows

    Custom CRM records now support choice lists, form fields, bulk actions, and campaign enrollment for associated contacts.

    CRM
    Forms
    +1 more
    Improved

    Disconnect Your Own Stripe Account Without a Support Request

    Businesses using their own connected Stripe account can review the impact and disconnect it directly.

    Integrations
    GREENstick Business App
    New

    Request Reviews from Walk-In Customers with a Check-In Kiosk

    A tablet or phone at your front desk can collect customer details and send an immediate email review request.

    Reputation Management
    Reputation AI
    +1 more
    Action Required

    Action Required: Update Your Website's DNS Records by September 30

    Clients who manage their own domains must update their website's A record and www CNAME to connect directly to GREENstick's upgraded hosting platform.

    Website Design & Hosting
    Improved

    VIBE Websites Are Easier for Search and AI to Read

    Server-rendered pages, automatic crawler files, and live CRM, web chat, and review integrations make VIBE sites more discoverable and connected.

    VIBE
    Website Design & Hosting
    +2 more
    Now Available

    Start with a Clearer View of Work Already Completed

    Onboarding emails and Home cards can point you to completed business setup, AI work, and practical next steps.

    GREENstick Business App
    New

    Check SMS Registration Issues with AI Before Submitting

    A new AI pre-check reviews your US SMS registration, website, and terms to highlight issues that may cause rejection.

    Customer Communication
    GREENstick Business App
    Improved

    Customize SMS Consent in Your Website Chat

    AI Chat Receptionist can collect separate transactional and marketing SMS consent with editable language.

    AI Chat Receptionist
    Customer Communication
    New

    Arrange CRM Fields Around the Way Your Team Works

    Group, reorder, and hide fields on contacts, companies, opportunities, and custom objects without deleting their data.

    CRM
    Improved

    See and Manage Your Team’s Schedule in One Calendar

    The redesigned My Meetings calendar brings team availability, booking details, and rescheduling into one interactive view.

    CRM
    GREENstick Business App
    New

    Summarize Customer Messages and Route Them by Sentiment

    Two purpose-built automation actions turn long messages into short summaries and route feedback by tone.

    Automations
    Customer Communication
    New

    Customize AI Employee Behavior by Communication Channel

    Your AI Employees can now intelligently adapt their tone, response style, and personality based on where your customers start the conversation.

    AI Workforce
    AI Employees
    +6 more
    New

    AI Voice Receptionist Gets a Smarter Voice Engine

    Your AI Voice Receptionist now delivers more natural conversations with improved voice quality and optional support for custom voices.

    AI Voice Receptionist
    AI Workforce
    +3 more
    Improved

    Copy Lists and Build Multi-Section Forms More Easily

    List duplication, easier form sharing, clearer campaign sends, and movable form sections remove everyday CRM friction.

    CRM
    Forms
    +1 more
    Improved

    Clearer Guidance and Status for US SMS Activation

    In-app registration help and more precise phone-number statuses make SMS setup easier to understand.

    Customer Communication
    GREENstick Business App
    Improved

    Faster Review Response Workflows

    Customers can now review, edit, and approve AI-assisted responses through a more efficient workflow in the Reputation Management dashboard.

    Reputation Management
    AI Workforce
    New

    New AI Brand Visibility Reporting

    A comprehensive new reporting dashboard that measures how often your business appears in AI-driven answer engines.

    SEO & AEO
    Reporting & Analytics
    Improved

    Send Booking Confirmations in Your Business’s Language

    My Meetings can send customer confirmations and reminders in the operating language selected on your Business Profile.

    CRM
    Customer Communication
    New

    See Appointment Results Alongside Your Marketing Metrics

    A My Meetings metrics card shows bookings, AI receptionist contributions, and calendar health on Home and in Executive Report.

    Reporting & Analytics
    CRM
    Improved

    Book Multiple Services in One AI Conversation

    AI Chat and Voice Receptionists can find a shared appointment block and book several services without repeating the booking process.

    AI Chat Receptionist
    AI Voice Receptionist
    +1 more
    New

    Send Videos, PDFs, and Photo Sets in Conversations

    Send visual updates and documents through supported SMS channels without moving the customer conversation to another tool.

    Customer Communication
    Conversations
    Fixed

    Read Conversation Summaries in Your Operating Language

    New chat and voice summaries follow your preferred business language rather than relying only on location.

    Customer Communication
    AI Workforce
    Improved

    Omnichannel Inbox Social Media Integration

    Reply to Instagram Direct Messages and Facebook Messenger directly from your GREENstick omnichannel inbox.

    Customer Communication
    Social Media Management
    Improved

    Manage Your Hosted Website from One Dashboard

    The upgraded hosting dashboard brings performance, updates, staging, backups, and domain management into one view.

    Website Design & Hosting
    New

    Plan Focused VIBE Changes with Sessions and Ask Mode

    Separate project discussions by objective and explore ideas before switching to a build.

    VIBE
    Improved

    Get Meeting Recaps and Action Items in Your Inbox

    Completed meeting analysis can send the recap and next steps by email, with quick access to meeting details.

    CRM
    Customer Communication
    Improved

    Reuse Forms and Customize the Submission Experience

    Duplicate forms, place multiple forms on one page, and choose a thank-you message or redirect after submission.

    Forms
    CRM
    Improved

    Find Automation Steps with a Keyboard Search

    Use Cmd+F or Ctrl+F inside the automation editor to jump to the trigger or action you need.

    Automations
    Improved

    More Control Over VIBE Builds, Domains, and Team Edits

    Stop a build quickly, prepare the next prompt, and see who made changes with clearer project controls.

    VIBE
    Website Design & Hosting
    New

    Offer Multi-Service Booking with Provider Priority Rules

    Let customers book related services together and control which available team member receives each appointment.

    CRM
    Beta

    Build Business Websites and Apps by Describing What You Need

    VIBE’s beta launch brings business-aware website and application building into GREENstick Business App.

    VIBE
    Website Design & Hosting
    Improved

    Respect Contact Opt-In Before Sending Campaigns

    An email configuration setting checks the appropriate marketing consent before contacts receive email or SMS campaigns.

    Campaigns
    CRM
    Improved

    Better Service Matching for Google Business Profile

    Eligible services map automatically to Google’s structured service library while unmatched custom services stay intact.

    Local SEO
    Improved

    Share a Complete Meeting Recap with One Link

    External meeting sharing now includes the recording, summary, transcript, topics, and action items without a customer login.

    CRM
    Customer Communication
    New

    Choose How Far Ahead Customers Can Book

    Set a rolling booking window or fixed date range for each meeting or service type.

    CRM
    Improved

    Send Automation Alerts to the Right Team Member

    Notify a User can take a dynamic user reference from an earlier step instead of always alerting the same person.

    Automations
    CRM
    Improved

    Change or Cancel Restaurant Reservations with AI

    AI Chat and Voice Receptionists can update OctoTable booking times, party sizes, or cancellations.

    AI Chat Receptionist
    AI Voice Receptionist
    +1 more
    New

    Pass Only the Data Your Next Automation Step Needs

    An Extract value field lets workflows select a specific value from an earlier step’s output.

    Automations
    Integrations
    New

    Add Images to SMS Campaigns

    Create and preview picture-based campaign messages alongside your text.

    Campaigns
    Customer Communication
    Improved

    See AI Context as Soon as You Open a Company Record

    Company summaries appear directly in the CRM profile’s Associations panel instead of behind a separate button.

    CRM
    AI Workforce
    New

    Keep Salesforce and GREENstick CRM Records in Sync

    Sync contacts and companies in both directions and make connected Salesforce tools available to supported AI Employees.

    Integrations
    CRM
    +1 more
    New

    Classify Messages and Find Companies Inside Automations

    New actions branch on the meaning of text and bring a matching company record into a workflow.

    Automations
    CRM
    New

    Let AI Receptionists Book Restaurant Tables

    Connect OctoTable so customers can check availability and reserve a table by phone or website chat.

    AI Chat Receptionist
    AI Voice Receptionist
    +1 more
    New

    Find Custom CRM Records from Any Automation Trigger

    Look up a project, property, ticket, or other custom record and use its data later in a workflow.

    Automations
    CRM
    New

    Sync Contacts and Companies with HubSpot

    A two-way connection keeps customer information aligned between HubSpot and GREENstick Business App.

    Integrations
    CRM
    Improved

    Keep Opportunity and Custom Fields Current with AI

    AI Sales Assistant can update opportunity details and custom-object fields from sales activity, with field-level overwrite controls.

    CRM
    AI Workforce
    Improved

    See What Changed in Your CRM and Keep Form Data Current

    Form submissions update matching CRM fields, and field history shows previous values and who or what changed them.

    CRM
    Forms
    New

    Review Email and Campaign Results in Executive Report

    Delivered, opened, and clicked metrics now sit alongside the rest of your business reporting.

    Reporting & Analytics
    Campaigns
    Improved

    Manage Team Permissions and Your Email in Business App

    Authorized users can invite teammates and manage permissions, while users can update their own email address.

    GREENstick Business App
    Improved

    Fine-Tune Appointment Times and Send SMS Reminders

    My Meetings adds shorter scheduling increments, customer text reminders, and shared team booking management.

    CRM
    Customer Communication
    New

    Keep Your WhatsApp Business Number While Adding Team Tools

    WhatsApp Coexistence connects your existing mobile business number to Conversations without giving up the phone app.

    Customer Communication
    Integrations
    Now Available

    Turn Sales Conversations into CRM Updates and Next Steps

    CRM AI combines AI Sales Assistant, automatic record updates, and meeting insights in GREENstick Business App.

    CRM
    AI Workforce
    Improved

    Shorter Pauses with Supported AI Voice Providers

    Supported voice configurations start responses sooner, helping calls feel less stop-and-start.

    AI Voice Receptionist
    Now Available

    Build Specialized AI Employees for Your Business

    Use the Custom AI Employee framework to create focused sales, support, or data-analysis roles.

    AI Workforce
    AI Employees
    New

    Run Business Automations on a Recurring Schedule

    Daily, weekly, and monthly triggers can start routine reminders and tasks without waiting for another event.

    Automations
    Improved

    Better Listening and Familiar Greetings from AI Voice Receptionist

    Improved turn-taking, noise reduction, and CRM caller recognition help phone conversations feel more natural.

    AI Voice Receptionist
    CRM
    Action Required

    Prepare Your Website for US SMS Carrier Approval

    Review privacy terms, messaging disclosures, and consent collection before submitting your business’s SMS registration.

    Customer Communication
    Website Design & Hosting
    Important Notice

    US SMS Activation: Allow Time for Carrier Review

    A January notice reported longer A2P registration review times, with SMS unavailable while approval remained pending.

    Customer Communication
    Now Available

    Publish and Track YouTube Videos from Your Social Tools

    Connect YouTube to draft, schedule, publish, and review basic video performance alongside other social channels.

    Social Media Management
    Integrations
    New

    Personalize Shared Social Posts for Each Location

    AI can adapt a central social post using each location’s business knowledge and instructions.

    Social Media Management
    Social AI
    New

    Create Facebook Posts, Stories, and Reels in One Workflow

    Preview, schedule, and publish Facebook formats from the social composer instead of switching tools.

    Social Media Management
    New

    Let AI Chat Receptionist Answer Customer Emails

    Enable automatic email replies and keep the full exchange visible in Conversations.

    AI Chat Receptionist
    Customer Communication

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