Improved

    Respect Contact Opt-In Before Sending Campaigns

    An email configuration setting checks the appropriate marketing consent before contacts receive email or SMS campaigns.

    Products:Campaigns, CRM

    What’s New

    Opt-in Email Marketing can enforce explicit consent for email and SMS campaigns and flag recipients missing the required consent.

    Why It Matters

    Teams operating in GDPR or CASL jurisdictions can reduce manual consent checks and avoid sending marketing to contacts who have not opted in.

    What’s Included

    • Consent validation in campaign recipient workflows.
    • Separate email and SMS consent checks.
    • Clear errors for recipients missing the appropriate permission.
    • Default enablement for new accounts in GDPR countries.

    How to Use It

    1. Open GREENstick Business App → Settings → Email Configuration.
    2. Have the appropriate administrator enable Opt-in Email Marketing and save.
    3. Review flagged recipients and capture valid consent or remove them before sending.

    Good to Know

    Queued and in-progress campaigns can surface consent errors when the setting is enabled. This helps enforce consent but does not replace your responsibility to meet applicable law.

    Availability

    Available Now

    Affected Customers

    Businesses running consent-based email or SMS marketing, especially in GDPR and CASL jurisdictions.

    Action Required

    Review the setting and contact consent records before sending campaigns.

    Explore This Update in GREENstick Business App

    Sign in to review the tools available on your account, or ask GREENstick for help with setup and next steps.