Improved
Clearer Guidance and Status for US SMS Activation
In-app registration help and more precise phone-number statuses make SMS setup easier to understand.
Products:Customer Communication, GREENstick Business App
What’s New
US A2P registration now links to requirement-by-requirement guidance, and the account status card distinguishes registration readiness from an actually active phone number.
Why It Matters
Your team can address missing website or consent information and avoid assuming messaging is working before number assignment is complete.
What’s Included
- In-app help explaining A2P requirements and common corrections.
- Separate sender-ID-available and phone-number-active states.
- An explicit number-being-assigned state.
- A support prompt if phone number assignment fails.
- Resubmission support for previously rejected registrations.
How to Use It
- Use the guidance linked from your registration form to review requirements.
- Check the SMS status card in account settings to confirm number assignment and activation.
- Contact GREENstick if the card reports a failed number assignment.
Good to Know
Following the guidance does not guarantee approval; carrier review is still required.
Availability
Available Now
Affected Customers
US businesses setting up or troubleshooting SMS registration.
Action Required
No action required to receive this update.
Explore This Update in GREENstick Business App
Sign in to review the tools available on your account, or ask GREENstick for help with setup and next steps.