Better Listening and Familiar Greetings from AI Voice Receptionist
Improved turn-taking, noise reduction, and CRM caller recognition help phone conversations feel more natural.
What’s New
AI Voice Receptionist improves how it detects speech and pauses, handles background noise, and recognizes callers already saved in your CRM.
Why It Matters
Customers can be heard more clearly in busy environments and known callers can receive a more personal greeting.
What’s Included
- Semantic voice activity detection for more natural listening and speaking turns.
- Enhanced background-noise reduction.
- Name-based greetings for recognized CRM callers.
- Expanded multilingual voice choices.
- Improved instruction following and stability.
How to Use It
- Open GREENstick Business App → AI → AI Workforce → AI Voice Receptionist → Configure.
- Review your receptionist’s voice and behavior settings.
Good to Know
Requires Conversations AI Premium. This entry covers the improvements available in the February release, not its then-upcoming booking and voice-selection features.
Availability
Available Now
Affected Customers
Businesses using AI Voice Receptionist with Conversations AI Premium.
Action Required
No action required to receive this update.
Explore This Update in GREENstick Business App
Sign in to review the tools available on your account, or ask GREENstick for help with setup and next steps.