Important Notice

    US SMS Activation: Allow Time for Carrier Review

    A January notice reported longer A2P registration review times, with SMS unavailable while approval remained pending.

    Products:Customer Communication

    What’s New

    At the time of this release, US A2P registrations were taking approximately eight to nine business days to review.

    Why It Matters

    Teams planning a messaging launch need to account for approval time rather than assume registration immediately activates SMS.

    What’s Included

    • A reported January review window of approximately eight to nine business days.
    • Pending status while carrier approval is outstanding.
    • Guidance to provide accurate business details, use cases, and opt-in or opt-out information.

    Good to Know

    This records the January 2026 notice, not a current guaranteed turnaround time. Check your live registration status and current guidance; carrier approval is required before SMS becomes available.

    Availability

    Available Now

    Affected Customers

    US businesses registering SMS messaging.

    Action Required

    Complete registration accurately and confirm carrier approval before planning SMS sends.

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