Shorter Pauses with Supported AI Voice Providers
Supported voice configurations start responses sooner, helping calls feel less stop-and-start.
What’s New
Streaming voice delivery improves response initiation for supported three-model voice configurations, with the release reporting up to 40% faster starts.
Why It Matters
Shorter pauses help callers stay engaged instead of wondering whether the connection has stalled.
What’s Included
- Earlier response initiation through streaming delivery.
- Reported response delays reduced from 2.2–2.8 seconds to 1.35–1.89 seconds.
- Support for Deepgram Aura-2, ElevenLabs Flash v2.5, and OpenAI GPT 4.0mini Speech in the specified configuration.
How to Use It
- Open GREENstick Business App → AI → AI Workforce → AI Voice Receptionist → Configure.
- In Speech settings, choose a supported three-model flow provider.
Good to Know
Available with Conversations AI Pro or Premium. These particular improvements do not apply to the OpenAI Realtime Voice model; the later voice-engine upgrade is a separate announcement.
Availability
Available Now
Affected Customers
Businesses using supported three-model AI Voice Receptionist configurations.
Action Required
Review Speech settings if you want to use a supported provider.
Explore This Update in GREENstick Business App
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