Last Modified: March 2026
THIS AGREEMENT IS BETWEEN GREENSTICK MARKETING, INC. (“WE”, “US”, OR “OUR”) AND YOU (“PARTNER”, “CLIENT”, OR “YOUR”).
BY ACCESSING OUR WEBSITES, CLICKING A BOX INDICATING ACCEPTANCE, OR EXECUTING AN ORDER FORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT. IF YOU DO NOT HAVE THE AUTHORITY TO BIND YOUR ENTITY, OR DO NOT AGREE, YOU MUST NOT USE OUR SERVICES.
“Agreement” means the Order Form, these Terms of Service, Privacy Policy, and any future modifications.
“AI Output” means the text, data, or media generated by artificial intelligence models in response to Your Data or prompts.
“Services” means the products, AI Workforce, platform access, and consulting enabled by us as ordered under an Order Form.
“Your Data” means electronic data and information submitted to our Services by you or on your behalf.
“User” means any individual authorized by you to use the Services, including your employees and your end-customers.
2.1 Provision of Services. We will use commercially reasonable efforts to make Purchased Services available 24/7, except for: (i) scheduled maintenance; (ii) force majeure events (natural disasters, acts of government, or third-party service provider failures); or (iii) your acts or omissions.
2.2 AI Disclosure. You acknowledge that the Services utilize Artificial Intelligence. AI is probabilistic and may occasionally produce inaccurate or “hallucinated” information.
2.3 Human-in-the-Loop Requirement. You are strictly responsible for reviewing and verifying all AI Output—including automated emails, SMS, and chatbot responses—before they are sent to or viewed by your Customers. We are not liable for damages resulting from unverified AI Output.
2.4 Free Services. Free trials are provided “as-is” without warranty. We may terminate Free Services at any time in our sole discretion without notice.
3.1 Acceptable Use. You will comply with all federal, state, and local laws (including TCPA and CAN-SPAM). You shall not use the Services to generate misinformation, deepfakes, or prohibited content.
3.2 Usage Restrictions. You will not: (a) reverse engineer or decompile our Services; (b) use automated “crawlers” or “spiders” on our interface; (c) access the Services for competitive benchmarking; or (d) attempt to scrape or replicate our proprietary “prompt engineering” logic.
4.1 Annual Billing. All fees for website hosting, platform management, and AI services are invoiced annually in advance (“Annual Fees”) unless otherwise stated in an Order Form.
4.2 Non-Refundable Nature of Fees. ALL FEES ARE NON-REFUNDABLE IMMEDIATELY UPON PAYMENT. This is due to our upfront allocation of infrastructure, licensing, and engineering resources. We do not offer prorated refunds or credits for partial usage or early termination.
4.3 Chargeback Policy. Initiating a credit card chargeback for validly rendered Annual Fees is a material breach of this Agreement. You agree to be liable for all legal and administrative costs incurred by us in defending such a chargeback.
4.4 Renewal and Cancellation. Services automatically renew for a subsequent Annual Term. To prevent renewal, you must provide written notice of cancellation at least thirty (30) days prior to the end of the current term.
4.5 Suspension for Cause. We may suspend or terminate access immediately if: (i) fees are 15 days overdue; (ii) you violate local or federal laws; or (iii) you become insolvent.
5.1 Intellectual Property. We retain all ownership rights to our algorithms, APIs, platform architecture, and the specific “prompts” used to configure your AI Workforce.
5.2 Your Data & Output. You own Your Data. Subject to full payment of fees, you own the AI Output generated for your specific business. You grant us a limited license to process this data only as necessary to provide the Services.
5.3 Feedback. You grant us a royalty-free, perpetual license to use any suggestions or enhancements you provide regarding our Services.
6.1 Indemnification. You will defend and hold us harmless against any third-party claims arising from: (a) your breach of this Agreement; (b) unreviewed AI Output; or (c) your use of Third-Party Products.
6.2 Disclaimer. WE PROVIDE SERVICES “AS IS” AND DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT GUARANTEE SPECIFIC REVENUE OUTCOMES OR 100% AI ACCURACY.
6.3 Limitation of Liability. OUR AGGREGATE LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.
7.1 Governing Law. This Agreement is governed by the laws of the State of North Carolina. The parties consent to the exclusive jurisdiction of courts in North Carolina for any disputes.
7.2 Entire Agreement. This Agreement supersedes all prior understandings. We may update these terms by posting a new version on our website; material changes will be notified via email or in-app alert.
7.3 Severability. If any part of this Agreement is held unenforceable, the remaining provisions remain in full effect.
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