Introducing Conversations AI: Capture and Convert Every Lead

Conversations AI is GREENstick’s next-generation multichannel messaging product—now offering AI voice communication. Replacing Inbox Pro, Conversations AI empowers local businesses to handle chats, texts, and phone calls with powerful, automated AI Receptionists.

Conversations AI is available in three editions:

Standard – $60/month USD

• AI-powered webchat + WhatsApp
• Best for international businesses

Pro – $80/month USD

• Everything in Standard, plus SMS and missed-call text-back
• Perfect for SMBs that want AI coverage over chat and SMS

Premium – $99/month USD

• Everything in Pro, plus full AI Voice Receptionist functionality
• Includes 300 minutes of AI voice usage/month (overages ~$0.10/minute. Unlimited calling as a bonus until January 2026.)
• Designed for businesses with high call volume, and those without a front-desk

With the release of Conversations AI, GREENstick is redefining how SMBs engage with leads and customers. This AI-first solution makes it easier for businesses to capture leads, manage inquiries, and scale without needing extra staff.

Visit the Conversations Overview page in Help Center for full details and enablement resources.

AI Voice Communication with Conversations AI Premium

Can’t get to the phone? Don’t sweat it. The Premium edition of Conversations AI provides access to GREENstick’s AI Voice Receptionist. Fully trained on your business’s brand and using natural-sounding voice technology, the AI Voice Receptionist can:

• Answer calls 24/7
• Capture leads
• Book appointments

Note: With the introduction of Conversations AI, voice AI features will soon be removed from Inbox Pro. All Inbox Pro accounts using the AI Voice Receptionist will transition to Conversations AI Premium by August 14th to retain voice functionality.

More for Conversations AI

All editions of Conversations AI (Standard, Pro, Premium) benefit from powerful new features that enhance AI employee capabilities:

New Features Available July 16th:

• Expand AI Receptionist with Custom Capabilities API Connections: Need your AI Receptionist to check live inventory on Shopify? Call the Zillow API to reference real estate listings? Or even check a weather forecast to make travel recommendations? For power users, the new Custom Capability editor allows an AI Employee to call third-party APIs from outside systems. This unlocks powerful, niche use cases, allowing you to create an AI that can check live inventory on Shopify, call the Zillow API to display your latest listings, or even check a weather forecast to make travel recommendations.

• Upload more file formats to the AI Knowledge Base: Add to your AI Receptionist’s knowledge by uploading files you already have. The AI can analyze and retrieve information from PDF, DOCX, TXT, Excel (XLS, XLSX), CSV, PowerPoint (PPTX), and even image files (JPG, PNG). This is perfect for reusing existing materials like menus, price lists, and promotional flyers.
• Keep AI Knowledge Fresh Automatically: Ensure your AI is always working with the most up-to-date information from your business website by setting website knowledge to automatically refresh on a monthly cadence. Update this setting by opening a website knowledge entry, clicking “Refresh” and then ” Enable automatic refresh.”
• Build Trust in AI with Autonomy Levels: Providing your business with greater clarity on what each AI Employee can do with Autonomy Levels. A badge on each AI Employee shows a Level 1-4 rating to help you and your clients understand its capabilities at a glance.

Coming Later this Year:

• Forward calls from AI Voice Receptionist to live staff
• Build custom AI employees and chat with them in-app
• Access live data, such as reviews, when chatting with AI employees
• Route web chats to specific AI employees
• Trigger AI employee actions via automation workflows
• Choose which LLM will power your AI receptionist