Introducing Conversations AI: Capture and Convert Every Lead

Conversations AI is GREENstick’s next-generation multichannel messaging product—now offering AI voice communication. Replacing Inbox Pro, Conversations AI empowers local businesses to handle chats, texts, and phone calls with powerful, automated AI Receptionists.

Conversations AI is available in three editions:

Standard – $59/month USD

• AI-powered webchat.
• Appointment Booking & Lead Capture via Chat.
• AI WhatsApp Messaging.
• Respond to inbound Facebook Business messages with AI.
• Respond to inbound Instagram messages with AI.
• Custom Capability Editor.

Pro – $99/month USD

• Everything in Standard.
• AI SMS Messaging with Local Number (US and Canada).
• Missed Call Text-Back.
• AI Responses to SMS Campaigns.
• Perfect for SMBs that want AI coverage over chat and SMS.

Premium – $199/month USD

• Everything in Pro.
• Answer Phone Calls with AI Voice Capabilities.
• Appointment Booking & Lead Capture via Phone Calls.
• Customizable AI Voice.
• Enjoy up to 300 minutes of 10-minute calls/month.
• Unlimited calling as a bonus until January 2026.
• Approximately $0.10/min USD for call overages (subject to voice and LLM provider selected).
• Designed for businesses with high call volume and those without a front desk.

With the release of Conversations AI, GREENstick is redefining how SMBs engage with leads and customers. This AI-first solution makes it easier for businesses to capture leads, manage inquiries, and scale without needing extra staff.

Visit the Conversations Overview page in Help Center for full details and enablement resources.

AI Voice Communication with Conversations AI Premium

Can’t get to the phone? Don’t sweat it. The Premium edition of Conversations AI provides access to GREENstick’s AI Voice Receptionist. Fully trained on your business’s brand and using natural-sounding voice technology, the AI Voice Receptionist can:

• Answer calls 24/7
• Capture leads
• Book appointments

Note: With the introduction of Conversations AI, voice AI features will soon be removed from Inbox Pro. All Inbox Pro accounts using the AI Voice Receptionist will transition to Conversations AI Premium by August 14th to retain voice functionality.

More for Conversations AI

All editions of Conversations AI (Standard, Pro, Premium) benefit from powerful new features that enhance AI employee capabilities:

New Features Available July 16th:

• Expand AI Receptionist with Custom Capabilities API Connections: Need your AI Receptionist to check live inventory on Shopify? Call the Zillow API to reference real estate listings? Or even check a weather forecast to make travel recommendations? For power users, the new Custom Capability editor allows an AI Employee to call third-party APIs from outside systems. This unlocks powerful, niche use cases, allowing you to create an AI that can check live inventory on Shopify, call the Zillow API to display your latest listings, or even check a weather forecast to make travel recommendations.

• Upload more file formats to the AI Knowledge Base: Add to your AI Receptionist’s knowledge by uploading files you already have. The AI can analyze and retrieve information from PDF, DOCX, TXT, Excel (XLS, XLSX), CSV, PowerPoint (PPTX), and even image files (JPG, PNG). This is perfect for reusing existing materials like menus, price lists, and promotional flyers.
• Keep AI Knowledge Fresh Automatically: Ensure your AI is always working with the most up-to-date information from your business website by setting website knowledge to automatically refresh on a monthly cadence. Update this setting by opening a website knowledge entry, clicking “Refresh” and then ” Enable automatic refresh.”
• Build Trust in AI with Autonomy Levels: Providing your business with greater clarity on what each AI Employee can do with Autonomy Levels. A badge on each AI Employee shows a Level 1-4 rating to help you and your clients understand its capabilities at a glance.

Coming Later this Year:

• Forward calls from AI Voice Receptionist to live staff.
• Build custom AI employees and chat with them in-app.
• Access live data, such as reviews, when chatting with AI employees.
• Route web chats to specific AI employees.
• Trigger AI employee actions via automation workflows.
• Choose which LLM will power your AI receptionist. A Large Language Model is an advanced type of artificial intelligence that can understand and generate human-like text. In this context, it refers to the AI technology (such as OpenAI’s GPT, Google’s Gemini, etc.) that will be used to handle conversations and responses for your AI receptionist.