Social Marketing FAQs

How do I post to multiple locations at once?

Through the Multi-Location Business App, you can post to multiple Facebook pages in one go. Maintain brand consistency while keeping each individual location local through dynamic content and easy customization. Get a high-level overview of your overall brand, or drill down to analyze how each location is performing—all from one app.

Before you begin, make sure you have Multi-location Business App set up and that each location has Social Marketing Express or Pro.

NOTE: Social Marketing allows you to connect up to 5 Facebook pages per account. Using Social Marketing through the Multi-location Business App will allow you to post to the most recently connected Facebook page for every account.

For best results, each location should be set up as an individual account with one Facebook page connected to its own Social Marketing app.

Creating a post

Go to Multi-Location Business App > Social > Overview. Here you will see the overview of your Brand’s social performance with details for each location. Click on the Compose Post button to open the Composer.

Refine locations

By default, all locations are selected. Click Refine Locations to select locations by Group, Geography, or Location.

  1. Group – select a group that you’ve previously created. You can create groups according to however you want to classify your locations. (Example: franchises, corporate-owned branches, etc.)
  2. Geography – select locations by country or by state/province
  3. Location – select specific locations that you want to include in your post

Dynamic content

Once you’ve refined the locations, you can proceed with creating your post. Using dynamic content, you can customize your post for each location. Simply click on the dynamic content icon  to add any of the following information:

  1. Business name
  2. City
  3. Phone number

Dynamic content automatically pulls each location’s details. You can see what your post looks like in the preview pane of the composer.

Once you’re done with your post, you can choose to either publish it immediately or schedule it for a specific date and time.

Easy customization

Each location can customize a scheduled multi-location post through Social Marketing in their own Business App. They can edit the post as they would with any regular post: change the date and time of posting, edit copy, change images, add hashtags, etc.

Simply go to Business App > Social Marketing > My Posts > Scheduled Posts or click View More on the Scheduled Posts section on the Overview page. You will see the scheduled multi-location post and will be able to edit it.

NOTE: Editing a multi-location post for a single location will prevent you from making bulk edits to this location’s post through the Multi-location Business App.

If you try to make changes to your multi-location Scheduled Posts, you will also see a notice through Multi-location Business App > Social > Managed Posts > Scheduled Posts.

Manage Posts

Clicking on Multi-location Business App > Social > Managed Posts will allow you to view Recent Posts. You can also view and edit Scheduled Posts, as well as retry any posts that may have failed. You can also see which locations are included in each post by clicking the locations link.

Overview

Finally, through the Overview page, you can see how your overall brand is doing and compare performance among your different locations.

Clicking a location will open a side panel with more details specific to the location. Through this panel, you can launch this location’s Business App, Social Marketing app, or Executive Report in a separate tab.

Chris Beckwith-Taylor

Chris Beckwith-Taylor is a marketing innovator, known for progressing the multifamily industry forward with his behavior-based, data-driven approach to digital strategy. Beckwith-Taylor currently guides all strategic digital and technology initiatives across Green Stick Marketing's growing business portfolio. Before launching his marketing agency, Chris was the Vice President Of Marketing at The Franklin Johnston Group, where he was responsible for the strategic marketing and leasing efforts across the organization's 20,000-plus conventional, senior, and affordable assets. Chris also worked as the National Marketing Manager for Fore Property Company, where he ran the lease-up efforts for new apartment developments in Denver, Las Vegas, Pittsburgh, Orlando, and Portland. Prior to joining Fore Property Company, Christopher managed the advertising for over 150 multifamily communities at CoStar, a commercial real estate information and marketing provider based in Washington, D.C. Beckwith-Taylor’s marketing experience began in 2006 as a leasing consultant in Chicago for Village Green, a management company based out of Farmington Hills, Michigan. He last served as a Regional Marketing Director there, overseeing sales, marketing and assisting with business development initiatives.

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