Small and medium businesses are increasingly turning to SMS messaging as a way to connect with their customers. While email is still widely used, many SMBs find that SMS provides a more immediate and engaging experience for customers. In this post, we’ll explore...
Research shows 86 percent of buyers will pay for a better customer experience. It is a purchase consideration that overtakes price and product features as the key brand differentiator, according to SmartKarrot. Keep the customers you already have and attract more...
Our lives run through our mobile devices. Research shows, 96 percent of Americans own a cell phone, making it easier than ever for businesses to reach their customers. Countless apps and methods for communication with customers are available, but which option is best?...
